Question 1

What to do before check-in

Accepted Answer

We will show you the changing room. Please leave your luggage in the luggage room, and leave your valuables at the front desk.

Question 2

Support after check-out

Accepted Answer

You can store your luggage in the luggage room. 
After check-in, you can take a bath or stay in the lobby until 4:00 pm.

Question 3

What time can I check in at the front desk?

Accepted Answer

The front desk is open from 7am to 9pm.

Question 4

What time is check-in and check-out?

Accepted Answer

Check-in: 3:00pm - 9:00pm
*Please note that we cannot accommodate check-ins after 9:00 p.m.
Check-out time: 10:00am

Question 5

Until what time do you take a bath?

Accepted Answer

You can use the public bath anytime during your stay.

You can use it even after checking out. (Bath towel rental ¥300)
*We may refuse to use the facility after check-out if it is crowded.

Question 6

At what times are meals served?

Accepted Answer

Dinner starts at 6:00 PM (drink orders until 7:30 PM)

Breakfast time: 7:15-8:30

*Please arrive on time for your meal.

Question 7

Is there a washing machine and dryer?

Accepted Answer

There is no washing machine or dryer. note that.

Question 8

Are pets allowed?

Accepted Answer

Pets are not allowed.

Question 9

Is there a curfew?

Accepted Answer

There is no curfew, but please inform the front desk if you plan to go out after 9pm.

Question 10

Are there any snack shops?

Accepted Answer

There are no shops.
Alcohol and drink vending machines are available.

Question 11

I want to send my luggage to the hotel.

Accepted Answer

Please send to the address below.

Address: 202-4 Mikuni, Yuzawa-cho, Minamiuonuma-gun, Niigata Prefecture
 View Resort Inn Tomiya
　　　◯◯◯◯ (Guest's name)

Depending on traffic conditions, your package may not arrive immediately, so please send it in plenty of time.

Question 12

Is there a microwave?

Accepted Answer

Available on the first floor lobby.

View Resort Inn Tomiya, a hotel in Naeba, Niigata where you can experience nature

FAQ